This Privacy Policy (Policy) explains how Kitchen & Bath in Orange County (KBOC, we, or us) collects, uses, and discloses “Personally Identifiable Information” (PII) about you when you use our website, www.kitchenandbathorangecounty.com (Site) or when you otherwise interact with us as stated below. PII, as described in US privacy law and information security, is information that can be used on its own or combined with other information to identify, contact, or locate a single person, or to identify an individual in context. This Policy also describes your privacy rights and how you can exercise them. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your PII in accordance with our website. By using our Site, you are consenting to our handling of your information as set forth in this Policy.
What types of personal information do we collect from the people that visit our website, blog or app?
Information you provide to us. We collect information that you provide directly to us. The types of information we may collect include your first name, last name, physical address, mailing address, email address, phone number, current occupation, previous occupation, and business contact information, social security number, state contractor license number, employment application information (including education and work history), and any other information you choose to provide to us to help you with your experience.
In accordance with CalOPPA:
Users can visit our site anonymously. A link to this privacy policy is created on our home page. Our Privacy Policy link includes the word ‘Privacy’ and can easily be found on our website’s home page.
When do we collect information?
When you interact with us. KBOC allows access to our website as an anonymous user and will not gather PII about you, unless you specifically and knowingly provide that information to us. We collect information when you interact with us as a client or prospective or former client, send us an email, through our website, complete a form on our website directly requesting for us to contact you, for an event, apply for a job, or otherwise communicate with us through our Site and Services.
When you use our site. We may collect non-personal information about your use of the Site, including your browser type and operating system you are using. The language, access times, pages viewed, and how long you view each page, and Internet Protocol (IP) address which is the unique number assigned to your server or internet connection, and other information regarding your interaction with the Site. We may use this information for a variety of purposes, including monitoring usage and improving our site as well as for internal analysis.
Information we collect from third parties. We may also receive information from third parties and other sources which we may combine with information we receive from you.
How do we use the information we collect?
We use the information we collect from you for various purposes, including the following:
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Providing remodeling services;
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Providing any service associated with remodeling services
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Responding to your email or telephone inquiries;
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Communicating with you about project developments, or other materials and events we think will be of interest to you;
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Assessing job applicants and making hiring decisions; and
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As is standard for us to provide professional company services.
When and with whom do we share this information?
We will share your information with third parties only as described in this Privacy Policy. We do not sell your information to third parties.
Interacting with vendors, service providers, local and county officials: We may on occasion share your information with our vendors and service providers who are working on our behalf and need access to your information to perform their work for us.
We may share your information with local and county officials and their organizations, pursuant to local and state laws to submit, obtain, file, and receive the necessary paperwork and permits in order to perform the work you have specifically requested.
To Protect the rights and property of KBOC or of any other person. We may access, preserve, and disclose your information and other information if we believe doing so is required or appropriate to: (1) comply with law enforcement or national security requests and legal process such as a court order or subpoena; (2) protect your, our, or others’ rights, property, or safety; (3) to enforce our policies or contracts; or (4) in response to your consent or at your direction to disclose the information.
In the event of business transfers. We may share your information with third parties for the limited purposes of a merger, acquisition, sale of, reorganization, bankruptcy, receivership, or other transfer of company assets, or transition of service to another provider, then your information may be shared as part of such a transaction as permitted by law and/or contract.
Your California Privacy Rights
We do not disclose your personal information for third parties’ direct marketing purposes. However, California’s Shine the Light Act gives customers who are California residents the right to ask us, once a year, (1) what personal Information we disclosed to third parties for those third parties’ direct marketing purposes in the prior calendar year; and (2) the identities of the companies with which we shared the information. The terms “customers” and “personal information” have the meaning as set out in California Civil Code Section 1798.83.
California consumers
Our Site is not directed to children in California and we do not sell any personal information, including personal information of children under the age of 16, to third parties. Under Section 1798.120(c) of the CCPA, if we know that the California consumer is younger than 16 we will not use or maintain the consumer’s, his/her/their personal information without consent from the consumer’s, his/her/their parent or guardian for a consumer younger than 13, or from the consumer if he/she/they are between 13 and 16 years of age.
Children’s privacy and Children Online Privacy Act (COPPA)
The Site is not directed to children under the age of 13 in the U.S. We do not knowingly collect, use, or disclose personal information from anyone under 13 years of age. The term “personal information” has the same meaning as set out in the Children’s Online Privacy Protection Act (COPPA). If we determine upon collection that a user is under this age, we will not use or maintain his/her/their personal information without the parent or guardian’s consent. If we become aware that we have unknowingly collected personal information from a child under the age of 13, we will make reasonable efforts to delete such information from our records.
CCPA Compliance
Consumers residing in California. As a resident of California and if you have an established business relationship with us, you can request a copy disclosing the categories of your specific personal information collected, the source from which your personal information was collected, the business purpose of collection and our use of your personal information, and if your information was disclosed or sold to third parties, the categories of your personal information disclosed or sold to third parties, and the categories of third parties to whom your information was disclosed or sold about you during the preceding twelve months before your request, and you have the right to request such information be deleted. The term “personal information” has the same meaning given to it by the California Consumer Privacy Act (CCPA).
Your request for a copy of the specific personal information can be made only twice during the twelve month period. After we have verified your identity, we will provide a response within 60 days of receiving your request. The same procedure is followed for your request for deletion. You also have the right not to be discriminated against because you exercised any of your rights. If you would like to make your request for more information under the CalOPPA, Shine The Light Act, CCPA and You are a California resident, You can contact us by emailing: privacykitchenandbathorangecounty@gmail.com or writing to
Attn: Privacy Agent
Kitchen & Bath in Orange County12631 Edieth DriveGarden Grove, California 92841-4907
USA
How does our website handle “Do Not Track” signals or similar mechanisms?
Do Not Track (DNT) is a privacy preference that users can set in certain web browsers. This privacy preference tells websites you visit that you do not want tracking of your online behaviour, certain information about your webpage visits collected over time and across websites or online services. We do not recognize or respond to browser-initiated DNT signals.
Does our website use Cookies and Other Trackers?
We may use cookies and/or similar technologies to enable us to collect non-personal information and understand how you interact with our Site. We may use click view data to provide statistics on how you interact with our page content such as number of views, and to help diagnose and provide solutions for issues with our site and our technologies and services to improve upon and optimize the performance and your overall experience when using our site.
How do we secure your information?
We maintain reasonable safeguards to protect against loss, destruction, disclosure, unauthorized use, or alteration of the information under our control, and when transferring information for processing and require third party services to do the same on our behalf. However, no electronic data transmission or storage of information can be guaranteed to be 100% secure. Please note that we cannot ensure or warrant the security of any information you transmit to us.
Links to other websites and third-party content
Our Site may contain links to other third-party websites not owned or operated by us. Examples of this are social media sites like Facebook, Nextdoor, and Yelp. Our Privacy Policy applies only to our Site. We are not responsible for the privacy practices or the content of third-party websites. Any information you disclose to other websites is not subject to the provisions of this Privacy Policy. You should check the privacy policies of those sites before providing your information to them.
Data retention
We will retain your information for as long as needed to provide our services, or as otherwise permitted by law. We will retain and use this information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Changes and policy updates
We may change this Privacy Policy at any time without prior notice to you, and any changes will be effective immediately upon the posting of the revised Privacy Policy on the Site. For the latest information on our privacy practices you may visit our Privacy Policy Page.
Opt-out/Unsubscribe
If at any time you would like to discontinue receiving communications from us, you may email your preferences using the kitchenandbathorangecounty@gmail.com email address and we will promptly remove you from ALL correspondence. You may also change your preferences by emailing kitchenandbathorangecounty@gmail.com or by contacting us as indicated below in “Contact us.”
Contact us
If you have any questions or comments about this Privacy Policy, please contact us using the information below.
Attn: Privacy Agent
12631 Edieth Drive
Garden Grove, California 92841-4907
USA
Email: kitchenandbathorangecounty@gmail.com*
*This email address is dedicated to responding to privacy questions, privacy complaints, and reporting of suspected privacy violations. If your inquiry does not involve or refer to a privacy related issue or concern, we will be unable to assist you.